How long do you retain my coin mold once an order is placed
We store all coin molds at our production facility for two years after an order is placed. Due to limited storage space, if the coin molds expire, we recycle the materials to use for new projects.
If a reorder is placed while the mold is on file, there is no mold fee and the 2-year storage term begins again!
Challenge Coin Customer Reviews
Extremely Impressive / best Customer Service!!!
I have rarely worked with a company that was so willing and able to go above and beyond to provide a product - they worked with me through changes and last minute requests - and did it all with a willing, can do, happy attitude. Once of the best companies I have ever done business with. Additionally, EXCELLENT product. The coin was exactly as ordered, quality product, impressive!!
Linda P.
Date of experience: February 28, 2023
I can't thank you all enough for doing such a great job on our challenge coins! They are perfect! The delivery was here on time…I know I will be ordering many more from Signature Coins! I can't thank you enough for the outstanding job and in such a hurry! You guys are amazing!!! 😊 Lori
Lori C.
Date of experience: January 23, 2023
Support Topics
Resources
- Challenge Coin Design Template
- Challenge Coin Checklist
- How to Design a Challenge Coin 101
- Learn how challenge coins are produced
Production
- What is the turnaround time for a challenge coin order?
- How are Challenge Coins made?
- What kinds of paints are used to add color to my coin?
- What is Sandblasting?
- What is Die Casting?
- What's the difference between a cloisonne, die struck and standard soft enamel?
- Where are your coins made?
- How long do you retain my coin mold once an order is placed?
- How Long Does It Take to Make a Challenge Coin?
- How long do you retain my coin mold once an order is placed?
- How do I know when my coin mold is going to expire?
